Disclaimer – Terms & Conditions
Credencis (IFA) Limited
Address: 18 Prince Street, Long Eaton, Nottingham NG10 4LH
Consumer Credit License: 604421
Data Protection License: ZA316311
Register in the UK. Company Reg. No: 10931676
The Content and materials that make up the Credencis Website, including; images; text; graphics; Flash movies; PDF files; buttons; keywords; metatags; corporate logos and emblems are subject to Copyright © Credencis Limited.
Credencis Limited cannot be held responsible for any damages that may result from your use of the “Site”. This includes direct; indirect; incidental; consequential; or punitive damages. Therefore you will assume entirely the responsibility for the consequences of your use of the “Site”.
In order to respond to your questions it may be necessary to ask for personal identifying information. We may use this information to respond to your requests or to contact you to inform you of new services or events relating to our businesses.
Unless compelled by applicable legislation, we will not provide this information to any third party without your express permission, except as necessary to process and fulfil your requests.
This “Site” may use technology that allows us to collect selected information technical aspects information such as your Internet protocol address; your computer’s operating system; browser type and the address of any referring Websites.
Client/Customer Privacy Notice – Extended Version
Credencis Limited. This privacy notice explains how we use any personal information we collect about you.
What information do we collect about you?
We collect information about you when you engage us for financial planning/mortgage advice, this information will relate to your personal and financial circumstances. It may also include special categories of personal data such as data about your health, if this is necessary for the provision of our services.
We may also collect information when you voluntarily complete client surveys or provide feedback to us.
Why do we need to collect and use your personal data?
The primary legal basis that we intend to use for the processing of your data is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we’d also be unable to fulfil our legal and regulatory obligations. We will obtain your explicit consent to collect and process this information.
How will we use the information about you?
We collect information about you to provide you with the services for which you engage us.
Who might we share your information with?
We won’t share your information for marketing purposes with other companies.
In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product and platform providers that we use to arrange financial products for you.
Where third parties are involved in processing your data, we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.
Where it’s necessary for your personal data to be forwarded to a third party we’ll use appropriate security measures to protect your personal data in transit.
Where we can, we will use secure portals. We will also employ encryption and in some cases secure folders.
To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.
How long do we keep hold of your information?
In principle, your personal data shouldn’t be held for longer than is required under the terms of our contract for services with you. However, we’re subject to regulatory requirements to retain data for specified minimum periods. We also reserve the right to retain data for longer than this due to the possibility that it may be required to defend a future claim against us. In any case, we’ll not retain your personal data for longer than 2 years past the time of your death.
You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.
How can I access the information you hold about me?
You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information, please email or write to us using the contact details noted below.
When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.
We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.
We’d like to send you information about our products and services within the Landmark Group which may be of interest to you. If you’ve agreed to receive marketing information, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the group. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.
For further information visit http://www.allaboutcookies.org/
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
What can you do if you are unhappy with how your personal data is processed?
You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office
How to contact us
Or write to us at Credencis Ltd, GF3 – Castledine House, 7 Heanor Road, Ilkeston, Derby DE7 8DY